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Security Enhancements: Critical Initiatives Underway

Dawn Jackson-Freyman's picture

Virtual Private Network

Get ready for a new, upgraded and more secure version of Virtual Private Network (VPN) at UCSF. If you are a current, or soon-to-be VPN user, here’s what you need to know.

What is a Virtual Private Network?

A virtual private network (VPN) extends the UCSF network across a public network, such as the Internet. It enables a computer, laptop, smart phone or any Wi-Fi-enabled device to send and receive encrypted data across public networks as if it were directly connected to the UCSF network.

Why the New VPN?

UCSF currently has three (3) different VPN products in place. By consolidating the VPN to one product, users will now have access to an enterprise-wide, consistent tool that reduces troubleshooting, provides greater redundancy across the UCSF 24/7 network and leverages a single sign-on for remote access users. The new system will also provide stronger encryption standards aimed at ensuring we are doing all we can to protect UCSF’s PHI and offer greater performance overall (think speed).

Over the coming months, current VPN users will notice several changes – namely a new login page for VPN software users and a new URL for web portal users.  At roll-out (April 2015), VPN will support Windows AD or MyAccess credentials for all current VPN users and will be 100% compatible with MAC OS 10.7.3 or greater (aka Lion), Windows 7 & 8 (32bit / 64bit Operating System) and Windows XP (32-bit).

At Roll-Out (April 2015), What Can VPN Users Expect?

  • For VPN Web Portal Users: the URL will change; please plan to update your browser’s bookmark(s) with the new VPN URL.
  • For Campus VPN Software Users: Starting April 2015, the NetworkConnect desktop client is being replaced with Junos Pulse.
  • For Medical Center VPN Users: Starting April 2015, Medical Center clients will replace the Cisco VPN client with Junos Pulse and they will have access to the web portal. User logon credentials will remain the same.

Additionally, look for Service Now announcements in the coming weeks and months to help you become familiar with the new VPN process, or visit our project web page.