it.ucsf.edu

MyAccess FAQs

FAQs

  • What is MyAccess?
  • What is a MyAccess ID?
  • How do I get a MyAccess ID?
  • I’ve forgotten my MyAccess password. How do I reset it?
  • How do I request the immediate disablement of a MyAccess ID?
  • What are the features and benefits of the MyAccess service?
  • I’d like to integrate my application with MyAccess. What do I need to do?
  • What does MyAccess require for integration?
  • What is UCTrust?
  • What are the recommended browsers for using with MyAccess?

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What is MyAccess?

MyAccess is a campus wide service providing central authentication (login) and authorization (access to UCSF systems). It allows campus units to securely identify their online customers and to properly control who has access to applications and resources. Web-based applications integrated with MyAccess will be accessible via a single login and menu page.

What is a MyAccess ID?

Your MyAccess ID is your online “identity” which you can then use to access many UCSF online services.

How do I get a MyAccess ID?

Go to https://myaccess.ucsf.edu page and click on the New User link.

I’ve forgotten my MyAccess password. How do I reset it?

MyAccess provides a self-service password reset feature. When you first set up your MyAccess ID, you were asked to select and answer six security questions. 

From the https://myaccess.ucsf.edu page, enter your MyAccess ID and click the “Forgot your password?” link and correctly answer the challenge questions. You will then be able to change your password.

How do I request the immediate disablement of a MyAccess ID?

Call the ITS Customer Support desk at (415) 514-4100. They will create a Remedy ticket and forward your request to the correct parties.

What are the features and benefits of the MyAccess service?

MyAccess will minimize the number of user names and passwords that the UCSF campus community must remember and manage. The service offers authentication (who) and authorization (what’s allowed); self-service password management and recovery tools; a flexible framework for automatically provisioning accounts and assigning or revoking privileges based on roles and business rules; distributed access administration capabilities; and a foundation for UCSF’s participation in inter-institutional federations such as UCTrust.

I’d like to integrate my application with MyAccess. What do I need to do?

Call the ITS Customer Support desk at (415) 514-4100. They will create a Remedy ticket and forward your request to the correct parties.

What does MyAccess require for integration?

The MyAccess team has prepared a Developer Toolkit to assist in the integration of their application with MyAccess.

What is UCTrust?

UCTrust was created by the UC system wide Information Technology Leadership Council in 2006 as the basis for a unified identity and access management infrastructure for the University of California system. UCTrust enables authorized campus individuals to use their local campus electronic credential to gain access, as appropriate, to participating services (Resource Providers) throughout the UC system. The At Your Service Online (AYSO), Connexxus travel portal, Effort Reporting System and Human Resources Learning Management System are all enabled for access via UCTrust. The UC Grid will be available in the near future.

What are the recommended browsers for using with MyAccess?

MyAccess is designed to work with the following browsers:

Windows

Macintosh (OS 10.4)

Internet Explorer 7 and 8

Safari 5.0

Mozilla Firefox 3.5 and 3.6

Mozilla Firefox 3.6

Chrome 8.0

Chrome 8.0