Password Management for Windows

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How to manage your password at UCSF

Before you change your password, sign up to use the Password Management Tool! It let's you unlock your account and reset your password without needing to call the Service Desk.

Changing Password with Windows 7 or 10

Press Ctrl-Alt-Delete, and select “Change a password”

Type in your old password and new password and hit “Enter” or the arrow.

Windows Credential Manager

To open Windows Credential Manager, Open Control Panel and search for "Credential Manager".

Open Credential Manager and check if there’s a password saved using your Active Directory account.

(Box Sync, Exchange Online, etc.)

Anything with “Domain\Username” or will need to be changed.

Changing the UCSFwpa Wireless Profile Password

Windows 7

Open Control Panel, and Click on "Network and Sharing Center" (You may need to change the View By to "Small Icons")

Click on "Manage Wireless Network"

Right click on UCSFwpa and select Properties. Hit Advance Settings, and Hit Save Credentials. Please input your new password, hit OK until you are out and make sure it connects.

Windows 10

For Windows 10, there is no way to change the password. If your system cannot get on to UCSFwpa due to a password change, it will prompt you for a password.

To change it manually, you must forget the UCSFwpa Profile and reconnect to it.

If you are logged to Windows with an Active Directory account (campus\username, ucsfmc\username). When you connect to UCSFwpa. Make sure you select “Use my Windows user account” option so you do not need to change your password for UCSFwpa.

Other Applications

Please click here for more instructions on changing the password for other application (Cisco Jabber, Pidgin, etc.) that may use your Active Directory account.

Updating Your Password on Mobile Devices

Please click here for information on updating your UCSF password on Android devices

Please click here for information on updating your UCSF password on iOS devices (iPhone/iPad)

If you still need help

Call the UCSF IT Service Desk at 415-514-4100 if you have additional questions about changing your UCSF password


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