it.ucsf.edu

BigFix Installation for Windows and Mac OS

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Verification

Before installing BigFix, verify that it is not already installed on your computer.

To do this...

  • On Windows computers check the system tray (aka "task bar") and verify that you see the icon with purple circle and a green arrow.

  • On Mac OS X computers verify that you see one of the two icons in the upper-right of the menu bar near the clock:
    a blue circle with a white letter "b" or a purple circle with a green arrow similar to image below.



If you have verified BigFix is installed, UCSF IT will take care of the rest.

If you DO NOT have the icon present, please continue on to the installation instructions in the next section.

Installation

Computers and Laptops

  1. Download the appropriate installer for your computer (Windows, Mac OS X)
  2. Once download has completed, double-click on the file to begin installation.
  3. A registration web page will be presented either at the time of installation or some period thereafter. Registering your computer is a simple, quick process. Please follow the instructions on Registering Your Computer
  4. For assistance with installing, please call the IT Service Desk (415) 514-4100.

Windows Server

  1. Download the appropriate installer for your computer (Windows, Mac OS X)
  2. Once download has completed, double-click on the file to begin installation
  3. For assistance with installing, please call the IT Service Desk (415) 514-4100.

Additional Information

Check out our FAQ's