it.ucsf.edu

Email Online

Mark Bering's picture

We're migrating our email service to the cloud...

Get the latest migration information on our Email-to-the-Cloud project page.

Getting an Email Account

Access

Logon to:

Outlook Web App (OWA)

UCSF Spam Filter

UCSF Active Directory Account Manager

Features

  • Standard mailbox is 100 GB
  • Maximum attachment size is 25 MB

Recommended Clients

Windows Mac OS Exchange
ActiveSync
  • Outlook 2016

Additional Services

Email Online Web App (OWA)

Access your UCSF email account through the feature-rich Outlook Web App (OWA) web mail client.

Email Online Mobile Access (ActiveSync)

Use an ActiveSync connection on your mobile device to access your email, calendar, and contacts while you're on the go.

Spam Firewall

Secure Email

Pricing

Access to the UCSF email service is provided to UCSF faculty and staff as part of the network recharge.

UCSF Active Directory Account Manager
The UCSF email password reset tool provides a convenient way of managing your user account. Once you set up your profile you can reset your password and unlock your account by answering personal security questions.

Availability

The UCSF email system is available 24/7/365.

 

Getting Help

For help with password resets, mail@UCSF questions, or support issues contact the
UCSF IT Service Desk:

  • Phone: 415-514-4100
  • Web:https://ucsf.service-now.com/ess/ or
  • Email: ITServiceDesk@ucsf.edu
  • IT Health Desks are located on the Mission Bay and Parnassus campuses from Monday through Friday from 8am-5pm to provide walk-up support; the locations are listed below.
    • Mission Bay - Lobby of Mission Hall, 550 16th St
    • Parnassus – Moffitt Cafe, 505 Parnassus Ave, 2nd Floor

Best Practices - https://it.ucsf.edu/services/email/email-best-practices 

 

Standards and Policy Information

Email Standards - https://it.ucsf.edu/services/email/tutorial/email-standards 

University of California Electronic Communications Policy (ECP)