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ReadyTalk Audio and Web Conferencing FAQ's

  • What is ReadyTalk
  • How do I get a ReadyTalk Account
  • How do I join a meeting?
  • How do I start a meeting?
  • How many attendees can join a conference?
  • What equipment do I need to host and conduct a meeting?
  • What operating systems, browsers and mobile platforms are supported
  • How do participants listen to a ReadyTalk Meeting

 

What is ReadyTalk

ReadyTalk provides audio and web conferencing services, web events and professional services and recording and syndication tools. With ReadyTalk’s conferencing services,  you can host lead generation webinars, offer interactive training, conduct sales demos, host collaborative meetings, meet with international colleagues.

 

How do I get a ReadyTalk Account

Campus Departments order ReadyTalk services direct from ReadyTalk and will be billed directly.

To sign up for ReadyTalk service, contact ReadyTalk’s help desk at 800 843 9166 or Kim Morse at 303-209-1624 or kim.morse@readytalk.com.

Note:   ReadyTalk conference logins can be set up for individual employees within your department at your direction. The following information is necessary for each employee who needs a conference account.

  •     Name
  •     Title
  •     Campus telephone number
  •     Campus email address
  •     Campus mailing address

Additionally, you will provide ReadyTalk with your department’s invoice point of contact and their contact information.

Within 1 business day, each employee will receive a welcome email message from UCSF’s ReadyTalk Account Manager with an access code and password, instructions for getting started with ReadyTalk’s services, a link to user guides and to both live and online training options and a toll free number for ReadyTalk’s 24 hour Customer Care department.

Employees can begin using ReadyTalk’s services upon receiving their welcome email message.

How do I join a meeting?

To hear the conference, dial the toll-free number and enter the 7-digit access code. To watch the conference from a computer, go to www.readytalk.com and enter the same 7-digit access code in the “PARTICIPANT, Join a Conference” box. To watch the conference from an iPad, launch ReadyTalk Mobile on your iPad and  enter the 7-digit access code in the “Access Code” box.

How do I start a meeting?

To start the audio portion of the meeting: dial your toll-free number and enter your 7-digit access code. When prompted, press the * key and enter your Chairperson Passcode.
 
To start your web conference: visit www.readytalk.com and entering your Access Code and Chairperson Passcode in the "CHAIRPERSON, Start a Conference" box. Click the radio button next to the desired meeting title or select an On-Demand meeting, and then click the green, “Open Meeting Controls” button.

 

How many attendees can join a conference?

Up to 96 participants can join your on-demand audio conference simultaneously (support for up to 150 participants per call is available upon request).  If you need personalized operator services with support for up to 3,000 participants, the ReadyTalk Events Team can assist you with setting up a audio, web or audio and web conference.

What equiptment do I need to host and conduct a meeting?

o conduct a ReadyTalk audio meeting, you only need a telephone. To conduct a ReadyTalk web meeting, you need a computer and a high-speed internet connection.For complete details, see the ReadyTalk System Requirements.

What operating systems, browsers and mobile platforms are supported

ReadyTalk supports multiple platforms and operating systems, including Microsoft Windows, Linux, Apple Mac OS computers and Apple iOS (iPad).  We also support numerous browsers. See the ReadyTalk System Requirements for a complete list.

How do participants listen to a ReadyTalk Meeting

ReadyTalk audio conferencing is conducted over the telephone. Broadcast Audio, which delivers audio to a participant’s computer/iPad® speakers is also available. Learn about ReadyTalk’s Broadcast Audio. 

ReadyTalk Broadcast Audio Data Sheet.pdf