it.ucsf.edu

Scheduled Maintenance:

Status Type

Scheduled Maintenance

Date and Time

Tuesday, September 25, 2012 - 20:00

Reason

Computing & Network Services will update the antivirus software Symantec Endpoint Protection (SEP) on your SFGH-based computer starting Tuesday, September 25th at 8:00 PM. Please leave your computer on overnight on September 25th . The update will install as long as the computer is powered on. After the installation you will be required to restart your computer, which must be done to complete the update of SEP. Please do not restart or turn off your computer until prompted with the message below:

Impact

Please leave your computer on overnight on September 25th . The update will install as long as the computer is powered on. After the installation you will be required to restart your computer, which must be done to complete the update of SEP. Please save any important documents to your network drive before Tuesday, September 25th at 8:00 PM. As with any changes to your computer, it is advised to back up your work to our managed servers. All computers that install this update must be manually restarted. Please contact the Computing and Network Services help desk at 206-5126 with any questions or comments.

UCSF IT Service Desk
MAIN: 415-514-4100
APeX: 415-514-APEX
CNS: 415-206-5126
ucsf.service-now.com/ess/
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