it.ucsf.edu

Service Interruption: ServiceNow Currently Unavailable

Status Type

Service Interruption

Date and Time

Wednesday, December 19, 2012 - 08:44 to 10:30

Reason

The Service Desk has received reports that the ServiceNow ticketing system is unavailable.

Impact

ITIL users are unable to access the ServiceNow console. The Employee Self Service (ESS) portal and the Service Desk chat system are also unavailable.

UCSF IT Service Desk
MAIN: 415-514-4100
APeX: 415-514-APEX
ucsf.service-now.com/ess/
Fast, Efficient Solutions