it.ucsf.edu

Service Interruption: ServiceNow was unavailable

Status Type

Service Interruption

Date and Time

Monday, March 4, 2013 - 10:00 to 12:00

Reason

The root cause of this issue is currently under investigation by the vendor (ServiceNow).

Impact

Customers and assignees were unable to access ServiceNow to report issues through the Employee Self-Service website. ServiceNow email notifications were also delayed.