it.ucsf.edu

Service Interruption: ATT Voicemail - Prefix 597-xxxx

Status Type

Service Interruption

Date and Time

Wednesday, June 5, 2013 - 11:50 to 21:30

Reason

Damaged fiber optic cable.

Impact

UPDATE: The outage has been isolated to a damaged fiber cable. AT&T Technician has been dispatched on location. No ETA at this time. Certain customers are unable to access AT&T Voicemail from their desk phones. This issue is ONLY affecting lines at the following sites: 982 Mission Street - Prefix 597-xxxx 50 Beale Street - Prefix 597-xxxx CLS Vendors at Parnassus and Mission Bay - Prefix 476-xxxx, 514-xxxx, 502-xxxx