it.ucsf.edu

Service Interruption: MyResearch Outage Notice Friday, June 28th 8PM-Monday July 1st 6AM

Status Type

Service Interruption

Date and Time

Friday, June 28, 2013 - 20:00 to Monday, July 1, 2013 - 06:00

Reason

Software upgrade

Impact

MyResearch users

To Our MyResearch Users –

The ITS Academic Research Systems team is pleased to announce the upcoming upgrade of the storage hardware for the MyResearch environment. This upgrade will result in increased storage capacity and faster storage resources for MyResearch.

MyResearch will be unavailable for use starting at 8 PM on Friday, June 28, 2013 through 6 AM on Monday, July 1, 2013 to enable our team to put the new storage hardware into place and migrate your existing data files to the upgraded hardware. Please note that if you do gain access to MyResearch and enter any data during the system outage time window, you may lose any data that you enter during this system outage time window.

We apologize for any inconvenience that this system outage may cause for your research teams and appreciate your patience while we work to put this new storage device into place for the MyResearch Community. Please do not hesitate to contact the ARS Support Team at its-arssupport@ucsf.edu if you have any questions about this outage period or the new storage resource.

Thank You,

The ARS Team