it.ucsf.edu

Service Interruption: Network: Loss of network connectivity at Laurel Heights, 4th floor

Status Type

Service Interruption

Date and Time

Thursday, September 26, 2013 - 13:15 to 13:30

Reason

A network change caused the outage.

Impact

Customers located at Laurel Heights on the 4th floor are unable to access internet and network resources. In addition, customers are unable to access the MyAPeX website (http://myapex.ucsfmedicalcenter.org/) hosted on the same subnet. Campus Network Engineers are enroute to investigate.