it.ucsf.edu

Service Interruption:MyReports

Status Type

Service Interruption

Date and Time

Tuesday, September 9, 2014 - 04:30 to 10:30

Reason

Month end jobs ran late Monday night requiring the load of data into MyReports to occur during Tuesday’s workday, a period when processing capacity is limited due to high demand.

Impact

August data was not fully loaded into MyReports.

Resolution

Data was fully loaded and validated at about 10:30 p.m. Customers can now run reports that include August close data. Some reports are taking longer than usual to render and further investigation is under way.