it.ucsf.edu

Service Interruption:Wireless Networks

Status Type

Service Interruption

Date and Time

Tuesday, December 9, 2014 - 08:25 to 11:15

Reason

The root cause is still under investigation by IT.

Impact

Some customers were unable to access wireless networks (UCSFwpa and UCSFGuest) at the Mount Zion Hospital at 1600 Divisadero on the 1st, 3rd, 5th, and 7th floors and Hellman Building on the 1st through 5th floors.

Resolution

IT rebooted the wireless controller to restore connectivity services to UCSFwpa and UCSFGuest networks.