it.ucsf.edu

Scheduled Maintenance:ATT Order Freeze

Status Type

Scheduled Maintenance

Date and Time

Friday, January 2, 2015 - 00:01 to Monday, February 2, 2015 - 00:01

Reason

There is currently a work order freeze in place affecting all existing AT&T Centrex phones line orders as UCSF is being converted to a new mandated AT&T statewide contract.

Impact

Until February 2nd, IT Voice Services will not be able to:

  • Install any new Campus phone lines 
  • Move any existing Campus phone lines between buildings and/or campuses 
  • Make any feature changes to existing Campus lines, including forwarding changes to voicemail, etc.

If your request cannot wait until after February 2nd, please submit a ticket online, and an analyst will contact you to discuss a possible interim solution or workaround.