it.ucsf.edu

Service Interruption:Network and Phone – 505 Parnassus Avenue Long Hospital

Status Type

Service Interruption

Date and Time

Friday, April 22, 2016 - 15:15 to 16:30

Reason

The network device was experiencing technical difficulty. The network team will continue to monitor the network device for the next 48 hours.

Impact

Some customers were experiencing network and phone issues.

Resolution

IT restored network and phone services at Parnassus Long basement, 1st floor , and Emergency Department floor (ED) by restoring the configuration on the network device. The field team has confirmed functionality with customers onsite.