it.ucsf.edu

Service Interruption:Network Connectivity - 2 Koret Way and 50 Medical Center Way

Status Type

Service Interruption

Date and Time

Tuesday, September 20, 2016 - 10:05 to 14:40

Reason

The root cause was due to a fiber cut at the Clinical Science Building construction site.

Impact

Customers at 2 Koret Way and 50 Medical Center Way were experiencing issues connecting to wired and wireless networks.

Resolution

The vendor resolved the network connectivity issues by splicing the severed network cables. Customers are now able to access network resources and the Internet successfully.