it.ucsf.edu

Service Interruption:Cisco Phones - RESOLUTION

Status Type

Service Interruption

Date and Time

Thursday, November 3, 2016 - 15:00 to 16:00

Reason

The root cause is under investigation by IT.

Impact

Customers at multiple locations were unable to make or receive calls using Cisco phones.

Resolution

Phone service has been restored. Customers are now able to make and receive calls.