it.ucsf.edu

Scheduled Maintenance:Scheduled Maintenance: Incident Reporting System:

Status Type

Scheduled Maintenance

Date and Time

Sunday, November 6, 2016 - 19:00 to 23:00

Reason

Application vendor (RL Solutions) will be performing maintenance.

Impact

Incident Reporting will be periodically unavailable during this maintenance window. During this scheduled maintenance, customers may experience a “service unavailable” or “please try again” message.

 

If you need to submit an Incident Report and find the system is unavailable, please use the procedure below:

  • Contact Risk Management by telephone to provide notification of a serious event.
  • Notify your manager or supervisor that the event has occurred.
  • Enter the incident in the IR system as soon as possible once the system is back on-line.