it.ucsf.edu

Scheduled Maintenance:Cisco Voicemail Move

Status Type

Scheduled Maintenance

Date and Time

Thursday, February 2, 2017 - 17:00 to 20:00

Reason

As a prerequisite for the successful transition of the mail@UCSF system to a new cloud based solution, IT will be moving the existing voicemail system to a new system based on the Cisco Unity platform.

Impact

During this window, Cisco voicemail customers may intermittently unable to access their personal call menu options. There will be no impact to inbound or outbound calls.

Resolution

Information on setting up and using the new UCSF Voicemail system is published on our website at http://it.ucsf.edu/services/ucsf-voicemail.