it.ucsf.edu

Service Interruption:CareWeb: RESOLUTION

Status Type

Service Interruption

Date and Time

Wednesday, February 8, 2017 - 20:00 to Thursday, February 9, 2017 - 15:00

Reason

An issue with internet connectivity caused issues with messages being sent from CareWeb.

Impact

Customers were experiencing issues when trying to send messages through CareWeb.

Resolution

Network Engineers rerouted internet traffic, restoring full connectivity to CareWeb Messenger.