it.ucsf.edu

Service Interruption:Telephone & Network Connectivity Issues 675 Nelson Rising Lane: RESOLUTION

Status Type

Service Interruption

Date and Time

Tuesday, March 14, 2017 - 09:15 to 11:30

Reason

An issue with an electrical circuit caused telephone and network connectivity issues to customers on the 1st floor of 675 Nelson Rising Lane.

Impact

Customers on the 1st floor experienced a telephone and network connectivity outage.

Resolution

IT replaced the defective power equipment, restoring full connectivity.