it.ucsf.edu

Scheduled Maintenance:Enable DDPE Removable Device Encryption for Non-UCSF Accounts

Status Type

Scheduled Maintenance

Date and Time

Monday, May 29, 2017 - 00:00 to Monday, June 5, 2017 - 01:00

Reason

UCSF data must be encrypted when stored on external drives. IT will be enabling the ability to encrypt data on external drives through a feature in the Dell Data Protection Encryption (DDPE) application for UCSF Medical Center users who do not have UCSF email accounts. This will allow customers to securely store UCSF data on removable storage devices, such as USB flash drives or external hard drives.

Impact

UCSF Medical Center users who do not have UCSF email accounts. If you use an external drive to store UCSF data, you will be prompted to enable encryption on it the next time you plug it in to a UCSF PC.

To encrypt files already on the drive, you will need to move them off the drive, enable encryption, and then copy the files back on to the drive.

Please note:

  • External drives which have built-in hardware encryption should already be excluded from DDPE's removable storage encryption, and you should not be prompted to enable DDPE encryption on them. If you are prompted to enable DDPE encryption on a hardware-encrypted drive or a device that should not be encrypted for valid business reasons, contact the IT Service Desk at 415-514-4100 to exclude the device.
  • If you forget your DDPE removable drive password, you can reset it by plugging it in to a UCSF PC or by calling the IT Service Desk at 415-514-4100.

Additional Information:

To find out more details about DDPE's Removable Storage Encryption feature, go to the website: https://it.ucsf.edu/services/removable-storage-encryption.