Service Interruption Archive

Tuesday, March 14, 2017 - 09:15

Customers on the 1st floor experienced a telephone and network connectivity outage.

Wednesday, March 8, 2017 - 08:00

UCSF was experiencing network connectivity issues that were impacting customers ability to authenticate to network re...

Thursday, February 9, 2017 - 11:15

UCSF Box performance was not impacted. There was a CipherCloud delay in scanning Box for UCSF PHI.

Wednesday, February 8, 2017 - 20:00

Customers were experiencing issues when trying to send messages through CareWeb.

Tuesday, January 31, 2017 - 09:22

The vendor (Box) was experiencing a system-wide performance issue. Some customers may have experienced sporadic perfo...

Monday, January 30, 2017 - 11:30

Outpatient and inpatient customers were getting a server database error message when accessing the Interpreting Servi...