Keep As Is
The UCSFwpa wireless service is widely available in clinical, research, and administrative buildings providing protected communications to Campus and Medical Center resources and networks. The UCSFwpa wireless network supports most wireless devices using 802.11a/b/g/n and is the recommended method of network access at most UCSF locations. Access to UCSFwpa requires that users login with their Active Directory/Email credentials when connecting to the wireless network.
Two-factor authentication verifies your identity on a separate device (e.g., your smartphone) through a 3rd party application known as Duo.
To start using Duo at UCSF
Install the Duo Mobile app on your smartphone. It is the most convenient, easy-to-use option and it's free.
To download the app, click the appropriate link below for your smartphone, or search for "Duo mobile" in your phone's app store:
- If you receive a Ransomware popup or message on your device alerting you to an infection, immediately disconnect from the Internet (wifi or unplug wall connection) and external drives to avoid any additional infections or data losses.
- Report the incident to IT Service Desk - http://it.ucsf.edu/how_do/report-security-incident.
At UCSF, we are dedicated to providing you with the best customer experience and supporting your computer so you can focus on your business. In order to best protect UCSF data and resources, IT Field Services (ITFS) manages desktops and laptops with IBM Endpoint Management. ITFS uses asset data to manage your computer by providing patching and ensuring your systems have the appropriate security. Registering your computer online is simple through MyAccess, and allows us to associate a computer with a user so that in the event of security incident (virus infection, encryption verification.
Phish Alarm is a tool that is available to all users at UCSF. With the click of a button, users can report a phishing or malicious message. The “Report Phish” button is available for both PC and Mac Outlook Clients, as well as on Outlook Web Access (email.ucsf.edu).
Apple's newest OS for Mac (Catalina) no longer supports the Zoom Outlook plugin. Customers that were previously using the Zoom Outlook plug-in to schedule and manage Zoom meetings through Outlook meeting invitations with a previous version of the Mac OS will now have to schedule and manage their Zoom meetings directly on the UCSF Zoom Website. Step by step instructions are below:
Navigate to https://ucsf.zoom.us/. Click on the "LOGIN" button on the top right corner of the page. If prompted, login using your MyAccess Single Sign-On credentials.
Navigating Box Drive
UCSF will be enabling Box Drive on 12-17-2019. Once Box Drive is installed, you will have comprehensive access to your Box files and folders (not just those you opt to sync) and potentially have more free space on your hard drive if you are currently syncing large amounts of content via Box Sync.
Box Drive is an application which lets you access your folders and content outside of the web browser directly from a folder on your desktop. Drive streams your Box account in its entirety (It needs an active internet connection) and only consumes local storage for folders you have marked for offline. All folders/files that are marked for offline use are stored locally on the hard drive as well as in Box. Users should only mark for offline the folders and content they work most often or need access to when internet is not an option. This will avoid slowing down your computer.
Box Sync and Box Drive are two separate desktop applications that give you access to your Box content from your computer's desktop, instead of accessing Box via the web. Box Sync gives you access to only the folders you marked for offline access. Box Drive gives you access to all of your Box content while connected to the Internet, and the folders you marked for offline access when you're not connected to the Internet. We will retire Box Sync mid-2020.