August 17 Deadline Ensuring IT Security

Dawn Jackson-Freyman's picture

UCSF Community,

While I have been in continuous communication with the IT community at UCSF regarding a deadline of Friday, August 14, to install BigFix UCSF-wide, all of us have a responsibility to ensure that is done. Therefore, I am extending the deadline to Monday, August 17, at 5 p.m. All laptops and desktop computers, whether UCSF-owned or personally-owned, that are used for UCSF business must have BigFix. As Chancellor Sam Hawgood and I explained in our July 17 message, every one of us must take action to keep UCSF secure. I appreciate the prompt attention many of you have already given this request.

If you have not yet done so, please complete the following actions by Monday, August 17, 5 p.m.:

  • Verify that BigFix is installed by looking for the BigFix icon on your laptop or desktop.
  • If BigFix is already installed, your registration is complete; no further action required.
  • If you do not locate the BigFix icon, install BigFix by going to:

BigFix is a requirement if you are using any computer for UCSF business. Examples include, but are not limited to:

  • Reading UCSF email (except for the occasional use of
  • Accessing the APeX system
  • Submitting your time sheet
  • Accessing your work computer from a remote location
  • Accessing UCSF through VPN

If you need assistance or have questions, please contact the IT Service Desk at 415-514-4100.

Additional information about ongoing security efforts can be found at:

Thank you,

Joe Bengfort

Associate Vice Chancellor and

Chief Information Officer