From the CIO - May 2016

Joe Bengfort's picture


Dear UCSF Community,

Over the past three months we have kicked off several major IT and Clinical Systems initiatives that will provide significant long-term benefits to UCSF. These initiatives include a system-wide UC Health data center strategy, hosting of the San Francisco Department of Public Health medical record on the UCSF APeX system, selection of a UC Health system-wide clinical image archive, and planning for IT systems supporting the joint venture (Bay Health) between John Muir Health and UCSF.

More to come on those major initiatives, but for this update I’ll focus on a few things closer to home, including changes to our email system, plans to support Windows 10, recent upgrades to our financial and HR systems, and some updates on research-related IT services. This update also includes a request for action from any department that runs their own applications from our current data centers. And of course it wouldn’t be a CIO newsletter without an update on IT security, especially with the recent series of “ransomware” attacks that have shut down IT for at least two hospital systems over the last quarter.

Thank you for taking the time to read these updates.


Joe R. Bengfort
Senior Vice President
Associate Vice Chancellor


IT’s Timeline for Supporting Windows 10
IT is targeting October 2016 as the start date for officially supporting Windows 10 at UCSF. Once supported, all new machines and re-images will run the Windows 10 operating system, unless users have a specific need to run a different OS. Click here to learn more about IT’s timeline for offering support to Windows 10 on UCSF devices.

UC System-wide Collaborations in IT

Data Center Migration – Help Us Identify Application Owners
Do you own or manage a UCSF-hosted software application? As part of UC Health’s “two data center” strategy to improve security, stability, and cost efficiency, UCSF is migrating all applications to our new data center in Quincy, WA. We need help identifying the owners of ~50 applications by May 23rd, or they may be at risk of becoming inaccessible. Click here to learn more, and to see a list of applications with unknown owners.

Progress on Data Analytics

New Online Survey and Data Collection Tool Available
Check out REDCap, a HIPAA-compliant, secure web application for building and managing online surveys and data collection instruments, now available to the UCSF community and its collaborators for free. Click here to learn more about this exciting new tool.

Other IT News

Reminder: Email Data of Employees Who Have Left UCSF is Deleted after 90 Days
In a move to align its records retention policies with UCOP and other UC campuses, UCSF has updated its policy on how long to retain the email data of employees who have left UCSF employment. Separated employees’ email data will be retained for 90 days, after which time it will be deleted. Click here to learn more.

Recent Software Upgrades: UPlan, PeopleSoft Financials, and PeopleSoft HCM
UCSF IT has made recent upgrades to three major systems: UPlan, PeopleSoft Financials, and PeopleSoft Human Capital Management (HCM). These upgrades create an improved user experience with added features that include new WorkCenters, dashboards, and compatibility with mobile technology. Click here to learn more.

IT Security Update – May 2016
Congratulations to UCSF faculty, staff, and students for attaining the highest compliance rate in the UC system for completing the new UCOP-mandated security training. Continued vigilance to cyber security threats is important – in the past two months alone, at least two major hospital systems have had their medical record and IT systems shut down for days because of security attacks involving ransomware. Click here to learn more about what we’re doing to protect you.


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