CIO News for June 2014


The latest service updates for the UCSF enterprise

Research Data Browser Launch

An exciting new tool that allows you to view de-identified Epic Patient Data was launched at the inaugural UCSF Informatics Day on June 10. The Research Data Browser is a clinical data access and browsing tool for researchers. The online resource allows you to explore patient clinical records, view the resulting selection set by a range of parameters, and export the summary or detailed data to Excel or CSV flat files for patient demographics, encounters, diagnosis, medications, labs, procedures, and more. Accessible from any device with Internet connectivity, the Research Data Browser is available to the UCSF Community and runs in a web browser session. Please complete the Account Request Form for access. Learn more:

UCSF Informatics Day

Over 400 people took part in UCSF’s first Informatics Day at Mission Bay to discuss, learn, and share ways of leveraging clinical data for research. Highlights included remarks from several individuals such as Sam Hawgood, Keith Yamamoto, Michael Blum, Robert Nussbaum, as well as visiting speakers Joshua Denny and Wylie Burke. The afternoon session featured two concurrent tracks. Session A entitled Accessing Electronic Health Records Data for Research and Session B entitled Leveraging Data Management Tools & Digital Applications to Support Healthcare and Research Innovation. The event was jointly organized by CTSI, Institute for Human Genetics, Institute for Computational Health Sciences, Office of Research, and UCSF Medical Center and concluded with a panel discussion led by Executive Vice Chancellor and Provost Jeffrey A. Bluestone. To review presentations, see:

Email Identity Standard

In order to simplify communications within and outside of UCSF, enable the use of IT cloud services, and improve the consistency of the UCSF brand, UCSF is adopting a standard email address format of [email protected] across UCSF health systems and campus.

• Beginning July 1, 2014, all new employees will receive a [email protected] email address.

• Beginning in July and continuing through the fall, if you have another UCSF email address (e.g., [email protected], [email protected]) your primary address will change to [email protected]. Your other email addresses will become secondary addresses (aka, aliases), but will continue to receive email. Inbound email will not be affected.

If your primary email address will be changed, we will send you more information before the change occurs. See our site for more information: /projects/email-identity-standard

Enterprise Content Management System

Last month we began implementation of a document imaging and workflow solution. The system from vendor Perceptive is called ImageNow, and this Enterprise Content Management system is intended for use throughout UCSF. Initially, the UCSF Medical Center will be using the system specifically for improvements to our clinical care technologies. Contact [email protected] or [email protected] for more information.


DocuSign is UCSF's electronic signature solution, a cloud-based application, allowing users to send and sign securely as well as input other data into a document with automated document workflow. Visit the UCSF DocuSign site for details: /services/electronic-signature, or contact Jill.Cozen–[email protected] to discuss how you can leverage the tool with your business process.

Fraudulent Website or Wireless Network Connection?

Phishing attacks aren’t limited to email. Attempts to harvest your personal information are conducted over wireless networks, websites, and other technology that are posing as a real website or legitimate business. We developed a web page that helps you learn to identify fraudulent websites or wireless network connections and protect yourself from visiting them: /services/outreach/invalid-certificate-overview. Thank you for continuing to ensure that we keep UCSF data secure.

Information Security Risk Assessment

The enterprise information security risk assessment is nearing completion – thanks again to all who have participated! In the coming months, the Data Security Compliance Program (DSCP) team will be working with each department to identify ‘information security champions’ and develop plans to address critical and high risks.

Windows Server 2003

Microsoft is ending support for Windows Server 2003 on July 14, 2015. Any department using servers currently running Windows Server 2003 should plan accordingly, including potential hardware, operating system, and application upgrades. UCSF IT will partner with application owners and administrators to aide in the transition to a new server operating system. We encourage you to begin engaging with your vendor to determine application compatibility.

UC Computing Services Conference

The 32nd annual UCCSC is a great opportunity to meet and network with information technology professionals from across the system. Join us on Parnassus August 3 - 5, 2014. Learn about this year's theme, how you can participate, and more on our site:

Windows 7 Upgrade Project

If you use a personal computer that is still running Windows XP, you must submit a ticket with our Service Desk that includes location to schedule a security-mandated upgrade. The IT Field Service team is concluding upgrades for eligible, non-exempt systems. For more information visit (accessible only from the UCSF network).

Favorite Apps:

PayByPhone: Use mobile web or call the number on designated parking meters to pay from any phone. Users love the text message reminders, which curtail annoying rush returns to the meter for additional payment.

FIFA World Cup: Exclusive coverage from Brazil 2014! Keep up to date with match alerts from your favorite teams or follow all the games live in the Global Stadium. When debating between two bottles of wine, this app offers side-by-side comparisons and a wine dictionary (account set up required).

Pedometer++: Lets you easily keep track of your daily and weekly step counts, without impact to your cell phone battery life (requires iPhone 5s).

If you have questions please contact our IT Service Desk at: 415-514-4100 or

Migration Status