it.ucsf.edu

Managing your Browser Cache

Erik Wieland's picture

Web browsers will store local copies of web pages, images, and files in order to make pages load more quickly. Sometimes you will be instructed to have your browser ignore or to remove these locally-cached files in order to fix a problem. As always, if you have trouble following these instructions or if you need help with a problem not covered here, please contact the UCSF IT Service Desk.

UCSF officially supports the following browsers for official business. We provide only best-effort support for other browsers.

  Windows Mac OS X
Apple Safari   latest
release
Firefox ESR latest
release
latest
release
Google Chrome latest
release
latest
release
Microsoft Internet Explorer 11  

Ignoring Cache

These key combinations will force your web browser to reload the current page only from the web server, ignoring any locally-cached files. These key combinations work across all browsers.

  • On Windows, press Ctrl-Reload (or Ctrl-F5)
  • On Mac, press Shift-Reload (or Shift-⌘R)

Clearing Cache