it.ucsf.edu

BCHO GroupWise Replacement Project

BCHO Help Desk: 510.428.3885 x4357

UCSF Benioff Children's Hospital Oakland (BCHO) migrated from GroupWise email environment to the Microsoft Exchange (Outlook) online service. This includes email, calendars and contacts. Users primary email address will follow the UCSF format [email protected]. Initially, BCHO users will access email using Outlook Web App (OWA)

How does this benefit UCSF Benioff Children's Hospital Oakland?

  • Consistent branding to patients, donors and colleagues
  • Onboard to UCSF with no email changes
  • Visibility into availability when scheduling meetings
  • Reliable, always-on cloud service

​Timelines

BCHO email cut-over to Outlook (Exchange) completed over the weekend of June 29nth

Outreach Dates

July 1, 2019 — 6:30am-8:00pm Cafe Conference Room

July 2, 2019 — 6:30am-8:00pm Tables in the Cafeteria 

July 5, 2019 — 1:30pm- 3:00pm Cafe Conference Room

Training

Frequently Asked Questions

Note: GroupWise Personal Archive folders will be migrated after cut-over and expected to be completed by August. All Calendar appointments after Dec 31, 2019 and GroupWise messages larger than 25 MB will not be migrated to Outlook. UCSF Outlook message size limit is also 25MB

     

    Contact Us

    Email questions about the project to: [email protected]

    Contact BCHO IT Help Desk at 510.428.3885 x4357