Field Services Customer Onboarding Schedule
IT Field Services is working with customers to time their onboarding, using a variety of considerations:
- Onboarding their IT staff hired into ITFS at the same time, to minimize service impact
- Training ITFS staff on customer-specific service needs
- Customer academic/business calendar
The current onboarding schedule for calendar year 2013 is included here. Dates indicate the planned start of support. ✔ indicates that support has begun. If you have any questions about this schedule, or would like to discuss your department's situation, please contact us at [email protected].
| Department/Group | Population | Location(s) | Month | |
| ✔ | Former ITS-DLS and SOM-ISU customers | 3300 | All | Feb 2013 |
| ✔ | Women's Health Clinical Research Center (WHCRC) | 15 | MZ | Mar 2013 |
| ✔ | Preventive & Restorative Dental Sciences (PRDS) | 170 | Parn, LH | May 2013 |
| ✔ | University Development & Alumni Relations (UDAR) | 170 | 220 Montgomery | May 2013 |
| ✔ | Center for the Health Professions (CHP) | 25 | LH | May 2013 |
| ✔ | Campus Life Services (CLS) | 365 | MB, MCB, Parn | Jul 2013 |
| ✔ | SFGH Psychiatry - Alliance Health Project (AHP) | 135 | MCB, 1930 Market | Jul 2013 |
| ✔ | SFGH Psychiatry - Community Services | 95 | 982 Mission | Aug 2013 |
| ✔ | SFGH Psychiatry - Psychosocial Medicine - Trauma Recovery Center | 20 | 2727 Mariposa | Sep 2013 |
| ✔ | Library | 75 | Parn | Oct 2013 |
| ✔ | Dept. of Medicine (DOM) | 800 | Parn, LH/MZ, MB | Oct 2013 |
| ✔ | School of Dentistry (SOD) | 330 | Parn, Buchanan Dental | Oct 2013 |
| ✔ | SFGH (supported by SFGH Psych IT) | 400 | SFGH | Nov 2013 |
| ✔ | SFGH (supported by SFGH CNS) | 1200 | SFGH | Nov 2013 |
| ✔ | NCCC | 20 | SFGH | Nov 2013 |
| ✔ | Family & Community Medicine (FCM) | 160 | Parn, SFGH | Nov 2013 |
| ✔ | Dept. of Surgery (DOS) | 500 | Parn, MZ | Nov 2013 |
| ✔ | Langley Porter Psychiatric Institute (LPPI) | 350 | Parn | Dec 2013 |
| ✔ | Dept. of Neurology (remaining) | 150 | Parn, MB | Mar 2014 |
| ✔ | Dept. of Anesthesia | 315 | Parn | Mar 2014 |
| ✔ | Diabetes Center | 140 | Parn | Apr 2014 |
| ✔ | Dept. of Pediatrics | 550 | Parn, MB, MCB, LH/MZ | Apr 2014 |
| ✔ | Dept. of Ophthalmology | 130 | Parn | May 2014 |
| ✔ | Dept. of Microbiology & Immunology | 20 | Parn | May 2014 |
| ✔ | Dept. of Cell & Tissue Biology | 20 | Parn | May 2014 |
| ✔ | Dept. of Cellular & Molecular Pharmacology | 30 | Parn, | Jun 2014 |
| ✔ | Dept. of Laboratory Medicine | 75 | Parn, MB | Jul 2014 |
| ✔ | Dept. of Pathology | 230 | Parn, MZ, MB | Jul 2014 |
| ✔ | DOM Div. of Prevention Science (CAPS), FCM PAETC | 115 | 50 Beale | Jul 2014 |
| ✔ | Student Academic Affairs | 80 | Parn | Aug 2014 |
| ✔ | Dept. of Orthopaedic Surgery | 190 | Parn, MB | Aug 2014 |
| ✔ | Dept. of Neurosurgery | 170 | Parn, MZ, MB | Sep 2014 |
| ✔ | Dept. of Physiology, Neuroscience | 50 | MB | Oct 2014 |
| ✔ | Immune Tolerance Network (ITN) | 25 | Parn | Oct 2014 |
| ✔ | Institute for Health Policy Studies | 100 | LH/MZ | Oct 2014 |
| ✔ | Dept. of Radiology | 400 | Parn, MB | Nov 2014 |
| ✔ | Dept. of Biochemistry & Biophysics | 185 | MB | Nov 2014 |
| ✔ | Obstetrics, Gynocology & RS (remaining) | 85 | Parn, MB | Nov 2014 |
| ✔ | Cardiovascular Research Institute (CVRI), Lung Biology Center, Pulumonary | 150 | Parn, MB | Dec 2014 |
| ✔ | Social and Behavioral Sciences, Institute for Health & Aging | 50 | LH | Jan 2014 |
| ✔ | SFGH Clinical Practice Group | 35 | SFGH | Feb 2015 |
| ✔ | SFGH Clinical Laboratories | 145 | SFGH | Apr 2015 |
| Dept. of Epidemiology & Biostatistics | 135 | MB | Jun 2015 |
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