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Staffbase (formerly Bananatag) Training
Getting StartedStaffbase (formerly Bananatag) is an email tracking solution ideal for internal communications that makes it easier to create engaging and targeted messaging. Staffbase offers many features to users including templates as well as analytics to track open rates and real-time insights about your communications.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Email & Collaboration
Email SMTP Settings
- Faculty
- Staff
- Technical Partner
UCSF Email POP and IMAP Settings
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
Student Device Setup
UCSF Email and CalendarUCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.Desktop SetupYou can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.
- Student
- Education Applications
Encryption Frequently Asked Questions (FAQs)
Frequently asked questions What is encryption?
Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications
Staffbase Add-In Missing in Resource Account
DescriptionAs a communicator, I am attempting to send a communication to a large amount of users at UCSF through the Staffbase email add-in. When I attempt to access Staffbase from my resource account in the Outlook Web App, the Staffbase add-in does not appear when I select the add-ins icon. The following video and steps to follow will assist you in sending your communication despite the add-in being missing.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Email & Collaboration