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Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Data Loss Prevention (DLP)
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
Phish Alarm
What is Phish Alarm?Phish Alarm is a tool that is available to all users at UCSF. With the click of a button, users can report a phishing or malicious message. As described here, the Report Phish button is available for both PC and Mac Outlook clients as well as on Outlook Web Access (email.ucsf.edu) and the Outlook Mobile App.
- Faculty
- Staff
- Student
- Security
Proofpoint URL Isolation
- Affiliate
- Faculty
- Staff
- Student
- Volunteer
Security Incident Response & Investigation
- Technical Partner
MyAccess Single Sign-on Integration
- Affiliate
- Faculty
- Staff
- Technical Partner
Imprivata OneSign
- Affiliate
- Faculty
- Staff
- Technical Partner
Account Login & Password
DescriptionActive Directory (AD) is a Microsoft-based technology that provides a variety of network services, including:Lightweight Directory Access Protocol (LDAP)Kerberos-based authenticationDNS-based namingA central location for network administration and delegation of authorityUsing Active DirectoryYour UCSF AD account provides access to many systems:
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Avoid Spam
Overview Most of us have received unsolicited email at one time or another. Most of the time, we just delete the message and get on with our lives. However, there may be times when some of the content of this email is so offensive or so obviously an illegal scam that we ask ourselves, "How do these people get my address, and what can I do to stop this?" Good question. Let's first examine how spammers may get your address. How do spammers and marketers get my address?
- Technical Partner
- Security