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VPN FAQs
DescriptionUCSF uses the Ivanti, formerly known as Pulse Secure remote access system to provide VPN services to the UCSF community. The system is physically and geographically redundant to ensure uninterrupted service during outages or catastrophic events.How do I access the UCSF VPN?
- Affiliate
- Faculty
- Staff
- Student
- Network & Wireless
VPN Pulse Secure Install and Login with Duo
- Technical Partner
When Should I Use VPN?
VPN Web Portal
- Technical Partner
How to Submit Firewall/VPN Requests
- Affiliate
- Faculty
- Staff
- Technical Partner
Multi-Factor (Duo) FAQs
- Affiliate
- Faculty
- Staff
- Technical Partner
Getting Started with Digital Accessibility
Monitor your website for accessibility. It’s the right thing to do.
Upgrading Pulse Secure to Ivanti Secure Access on UCSF-managed Macs
These instructions only apply to Macs at UCSF that are enrolled in UCSF's Jamf Pro to upgrade our installed VPN software from Pulse Secure to Ivanti Secure Access.To begin:Click here to be directed to the Jamf Self Service app on your UCSF-managed Mac.
RAE - Drive Mapping Instructions
Drive Mapping - Windows and Mac InstructionsWindows InstructionsMac InstructionsIt can sometimes be more convenient to map your RAE drive directly to your Windows or Mac device. These instructions will teach you how to do so on both types of devices. A VPN or UCSF network connection is required.Specific share names and paths are supplied in the RAE Welcome letter when signed up.
- Staff
Outlook for Windows Configuration
- Affiliate
- Faculty
- Staff
- Student