OWA Help

General Information
- Username and Password
  - Your username and password are provided to you by: a departmental representative, your degree program's administration office or ITS customer support.
- Email Address
  - Your email address uses the following format: [email protected]*.
    *except in cases when this conflicts with an existing address.

Frequently Asked Questions

Getting Started Using your [email protected] Account
- Login to Outlook Web App (OWA)
  - There are two components to the information that is entered into the Username field; your domain and your account username. Choose your domain from the list displayed on the OWA logon page; CAMPUS, SOM, DISMO or Medical Center. Your username is the account username that was given to you as described in the General Information section above. The information is entered in the format: campus\'username'.
  - In the Password field enter the password that was provided to you as described in the General Information section above.
  - Click the Log On button.
- Supported Browsers
- Browser Security Settings
  - Permit pop-ups for the domain called exchange.ucsf.edu.
  - Accept cookies for the domain called mail.ucsf.edu.
  - Set your browser to allow Javascript.

Need help?
- Call the IT Service Desk at 415/514-4100