Getting Help

For end-user help with MyAccess, please see the following resources:

• MyAccess Account Activation
• Frequently Asked Questions (FAQs)

If you are having issues activating or using your MyAccess account, please contact ITS Customer Support:

• Phone: 415-514-4100
• Web: http://help.ucsf.edu/

Related Services & Links

• UCSF Campus Administrative Policy 650-16: Population definition for UCSF Identity Management system
• Information Security Policies
• UC Systemwide identity and access management policies [pdf]
• UC Trust policies
• UCSF Password policy
• ITS Incident Management
• UCSF Identity Standard: Level of Assurance
• UCSF Identity Standard: Student
• UCSF InCommon POP (application/msword, 1.3 MB, info)