it.ucsf.edu

Proof of Encryption

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The UCSF Minimum Security Standard requires that information residing on devices be encrypted. UCSF IT Security provides and supports encryption software for Windows and Mac OS X computers to the UCSF community at no charge. More information about Dell Data Protection Encryption (DDPE) is available at https://it.ucsf.edu/services/dell-data-protection-encryption-ddpe .

 

If the UCSF-provided solution does not satisfy a specific technical requirement, you may request permission to use an alternate method for encryption.  This requires the installation of IBM BigFix to record the computer's serial number in the ServiceNow asset database.  Download the BigFix installer from https://software.ucsf.edu.

 

Encryption Variance Request for individuals

ITS provides 24/7 support for key escrow/recovery for Dell Data Protection Encryption (DDPE) and Symantec Encryption Desktop (PGP) encryption products. ITS does not provide this for alternate encryption methods; this is the department or individual’s responsibility.

 

Additional information

Please note that all current Macs that meet minimum security standards are compatible with DDPE and must use DDPE to manage their FileVault keys.  Please install DDPE from https://software.ucsf.edu

FileVault 2 Instructions https://support.apple.com/kb/HT4790

BitLocker Instructions  https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-7/dd835565(v=ws.10)