UCSF Active Directory Customer Accounts

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Service Description

A Microsoft-based technology that provides a variety of network services, including:

  • Lightweight Directory Access Protocol
  • Kerberos-based authentication
  • DNS-based naming
  • Central location for network administration and delegation of authority

Using Active Directory (AD)

Access to:

Additional Features and Functions

Most customers use AD credentials to log into their UCSF email account. To ensure that your Active Directory account is correctly provisioned, please direct requests to your departmental IT support staff.


There is no direct charge for an Active Directory account.


Access to Active Directory accounts is available 24/7/365, outside of routine maintenance windows.

Getting Help

For help with password resets or support issues:

Policy Information