Voice Services from the Campus

Service Description

Faculty and staff can order phone lines and voice mail services from ITS.

Using Voice Network Services

UCSF ITS Service Center will assist you in determining the available options to meet your needs. These options are available by submitting a request via

Telephone Sets

A variety of single-line and multi-line instruments are available.

Analog Phones

Digital Phones

Telephone Features

A variety of features are available for single-line and multi-line instruments.

Dialing Instructions

Analog Phone Features

Digital Phone Features


Voicemail service is optional and will not be assigned unless the service is requested. 



ITS will provide you with pricing details on the above listed services, based on your request.

Long Distance Rates


Online Access to UCSF ITS Phone Recharges


Phone services are available for use at all times except when there are scheduled maintenance events.

Operational support is available Monday through Friday, 7 a.m. – 6 p.m. (excludes UCSF holidays)

For additional services not offered by UCSF ITS, such as ordering cell phones, headsets, DSL accounts, etc., please contact your department administrator.