Service Interruption: ServiceNow Currently Unavailable

Status Type

Service Interruption

Date and Time

Wednesday, December 19, 2012 - 08:44 to 10:30


The Service Desk has received reports that the ServiceNow ticketing system is unavailable.


ITIL users are unable to access the ServiceNow console. The Employee Self Service (ESS) portal and the Service Desk chat system are also unavailable.

UCSF IT Service Desk
MAIN: 415-514-4100
APeX: 415-514-APEX
Fast, Efficient Solutions