Service Interruption:Campus Unified Messaging

Status Type

Service Interruption

Date and Time

Friday, May 3, 2013 - 09:00 to 14:00


A scheduled security update made on the Unified Messaging system caused the outage.


Customers were intermittently unable to access their Campus Unified Messaging Voicemail. Calls that were forwarded to the UM system could not connect.



UCSF IT Service Desk
MAIN: 415-514-4100
APeX: 415-514-APEX
Fast, Efficient Solutions