During this timeframe, customers will be unable to do the following:

• Access MyAccess self-service functionality (e.g. changing a MyAccess password or account security questions, registering for a new MyAccess account, or retrieving a lost or forgotten ID and password).
• Have the Service Desk perform any administrative account functions, like resetting a password.
• Enroll a new hire and set them up with a new Active Directory and/or Email account.