Scheduled Maintenance:ImageNow & WebNow

Status Type

Scheduled Maintenance

Date and Time

Wednesday, September 28, 2016 - 17:00 to Monday, October 3, 2016 - 06:00


During this maintenance window, IT will be migrating ImageNow from our current external host to a UCSF internal server. This change will allow IT to provide better service and support of the system. There will be no functional or visual changes to ImageNow or WebNow as a result of this migration.


Invoices and other document images will not be available through ImageNow and WebNow or via the invoice links in BearBuy and MyReports beginning at 5:00 p.m. on Wednesday, September 28 until 6:00 a.m. on Monday, October 3. If you need an invoice image to approve an invoice you will need to review invoice images prior to 5:00 p.m. September 28 or wait until after 6:00 a.m. on October 3.

For questions regarding the ImageNow/WebNow migration, contact the Controller’s Office Solution Center at [email protected] or 415-476-2126. Note that images are not available to central UCSF units including the Controller’s Office Solution Center during the migration.