Service Interruption:Employee Self-Service Portal (

Status Type

Service Interruption

Date and Time

Tuesday, November 22, 2016 - 12:20 to 15:30


The root cause is under investigation by IT.


The Employee Self-Service Portal ( and Medical Center Facility Self-Service Portal ( were inaccessible. As a workaround, customers were advised to use the direct link or to submit tickets.


IT corrected a firewall issue to restore web services on the affected websites.