Scheduled Maintenance:ResponderNet and Zettler Nurse Call Systems (Main Hospital at Parnassus Heights)

Status Type

Scheduled Maintenance

Date and Time

Tuesday, January 31, 2017 - 09:30 to 10:30


Monthly patching of Connexall Servers associated with the ResponderNet and Zettler alerts to phones.


Nurse call (ResponderNet & Zettler) alerts to Ascom Phones will be unavailable during the above timeframe.

This will affect:

  • Adult Units using ResponderNet Nurse Call Light System
  • 6Long Neuro Transitional Care Unit using Zettler Call Light System

The following will NOT function:

  • Alerts from ResponderNet and Zettler Nurse Call System to Ascom phones will NOT be available.
  • Text message from call light systems to all Ascom/Voalte phones will NOT be available.
  • Staff will NOT send/receive direct patient calls to Ascom/Voalte phones.
  • Respiratory Care Services (RCS) will NOT receive direct BiPap alarms to phones.

The following WILL function:

  • ResponderNet screens and Staff assignments WILL function normally.
  • Patient stations, corridor lights, nurse station phone console and Code Blue Systems WILL function normally.


  • Contact the IT Service Desk at 415-514-4100 for any issues after the scheduled event.