it.ucsf.edu

Service Interruption:Cisco Jabber Unified Communications: RESOLUTION

Status Type

Service Interruption

Date and Time

Friday, April 6, 2018 - 11:45 to 15:30

Reason

The root cause is under investigation by IT.

Impact

Customers were unable to login to Jabber UC instant messenger.

Resolution

IT rebooted servers, restoring connectivity to Jabber UC. Customers are now able to login without errors.