it.ucsf.edu

Service Interruption:UCSF Box: ALERT

Status Type

Service Interruption

Date and Time

Friday, November 2, 2018 - 14:30 to 16:15

Reason

The root cause is under investigation by the vendor (Box).

Impact

Customers were unable to access their Box accounts. This was a global issue with the vendor.

Resolution

Customers can now login to Box and resume uploading files to their accounts. The vendor continues to monitor full service restoral.