it.ucsf.edu

Service Interruption:UCSF Box: ALERT

Status Type

Service Interruption

Date and Time

Friday, November 2, 2018 - 14:30 to 16:15

Reason

The root cause is under investigation by the vendor (Box). The root cause is under investigation by the vendor (Box).

Impact

Customers were unable to access their Box accounts. This was a global issue with the vendor.

Resolution

Customers can now login to Box and resume uploading files to their accounts. The vendor continues to monitor full service restoral.