it.ucsf.edu

Service Interruption:MyAccess Authentication Issues

Status Type

Service Interruption

Date and Time

Tuesday, November 13, 2018 - 10:15 to 12:00

Reason

A server process caused intermittent issues connecting to MyAccess and related applications.

Impact

Some customers were unable to login to MyAccess or related applications.

Resolution

UCSF technical teams corrected the issues, and connectivity was restored to MyAccess.