Get Help
- Start a chat
- Submit a ticket
- Call (415) 514-4100
Welcome to the IT Website
We heard you and have been making improvements in the navigation of our site.
What are you looking for?
Status
Log in to see Status updates restricted to UCSF Staff, Faculty, and Students.
Scheduled Maintenance
GlobalProtect Remote Access VPN and Internet Connectivity (Parnassus)status Scheduled Maintenance
Status State Planned
Type: Scheduled Maintenance
Services impacted: Network Services, Palo Alto GlobalProtect VPN
Scheduled Maintenance
APeX Results from Telcor Systems (WEST BAY ONLY)status Scheduled Maintenance
Status State Resolved
Type: Scheduled Maintenance
Services impacted:
Scheduled Maintenance
Avaya System Configuration Downtime - BCH Oakland onlystatus Scheduled Maintenance
Status State Resolved
Type: Scheduled Maintenance
Services impacted:
IT resources tailored to you
Spotlight initiatives
Initiatives
UCSF IT has multiple concurrent initiatives that will assist and enhance your ability to complete your work. Learn about some of the current initiatives that UCSF IT is engaged with at the departmental and enterprise levels and get information on how to request a new initiative.
Campus IT Operating Model (ITOM) Program
The Campus ITOM Program is a high-priority initiative sponsored by the Chancellor to address and manage the root causes of cybersecurity vulnerabilities.
Lift & Shift | Drupal 7-to-Drupal 10 Update Project
Support for Drupal 7 ended on Nov. 30, 30 2025. Web Services managed the migration of more than 1,000 websites to Drupal 10. Here's everything you need to know.
Digital Accessibility Compliance Project
UCSF is committed to protecting the civil rights of every individual and fostering a culture of full inclusion and belonging. We aim to ensure that everyone can access, benefit from, and contribute to our digital information, programs, and services. The deadline for ADA Title II digital accessibility compliance has been moved to April 26, 2027. The U.S. Department of Justice has extended the deadline by one year. The UC Information Technology Accessibility Policy (ITAP) still requires conformance with WCAG 2.1 Level AA by April 24, 2026. By then, all content owners will need to prioritize, assess, and fix websites, applications, and content to ensure compliance. More details in the April 22, 2026 UCnet article Update on digital accessibility compliance.
Who we are
Executive Leadership
The UCSF IT Executive Team provides information technology leadership and capabilities in support of UCSF’s mission priorities.
Domain Areas
UCSF IT provides services, consulting, and desktop support across mission areas that include education, health, research, and shared services.
IT Governance
Whether you’re a leader supporting the UCSF mission areas, part of the IT team, or interested in how technology decisions are made, these resources will help you navigate the process.
-
1,183 UCSF sites scanned for Digital Accessibility.
-
40,700+ Support tickets resolved last month.
-
1900+ Services and applications offered by UCSF IT.
