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663 Results
Standard
Unified UCSF Enterprise Password Standard
Standard has been moved to the UCSF IT Security Intranet Site.
Impacted Services: IT Security Outreach and Training
Guideline
Field Services Customer Responsibilities
What you need to know Customers must:
Impacted Services: IT Field Services (ITFS) Desktop Support
Standard
Exemption from IT Field Services
Background Exempt positions Trainees Volunteers Employees of affiliated organizations Exempt title codes Geographic service area Basic science research exemption
Impacted Services: IT Field Services (ITFS) Desktop Support
Guideline
Criteria for Basic Support
What you need to know Basic Desktop Support is available for computers and devices that meet the following criteria:
Impacted Services: IT Field Services (ITFS) Desktop Support
Guideline
IT Enterprise Service Level Agreement (SLA)
Scope This Service Level Agreement (hereafter referred to as "SLA") applies to all services provided by Enterprise IT ("Central IT") except where specific exceptions are noted or superseded by service-specific SLAs. For APeX, client connectivity and infrastructure support are covered by this agreement as well as first-level support provided by the Service Desk. Objectives The objectives of this document are to describe the base level of service and the means of providing consistent service at a predefined level of quality.
Standard
IT Field Services - Operating System Requirements
Impacted Services: IT Field Services (ITFS) Desktop Support , ITFS Supported Macs
Guideline
Use of Third-party Email Systems at UCSF
OverviewUse of any 3rd-party email service by UCSF faculty, staff and students is not approved by UCSF. This is due to:
Impacted Services: Email
Standard
UCSF 650-16 Addendum A - UCSF Roles and Responsibilities for Securing Institutional Information and IT Resources
RoleResponsibilitiesNotesCyber-risk Responsible Executive (CRE)
Impacted Services: IT Security Outreach and Training
Guideline
UCSF Wireless RF Design Guideline
Overview As healthcare continues to undergo digital transformation, networking technologies serve an increasingly vital role: Enabling Electronic Healthcare.
Impacted Services: Network Services
Guideline
Standards & Guidelines: Example (Web Style Guide)
Why have Web style guidelines? Each UCSF website provides an opportunity to make a strong positive impression on our audiences. In this, an attractive and consistently applied style for presenting graphics and other visuals plays an important role. We have put together a set of best practices guidelines for ensuring visual consistency across all UCSF-affiliated websites. These guidelines cover: Web banner and main navigation Logo lock-up placement and sizing Application of the graphic system The proposed designs:
Impacted Services: IT Website